Visiting Hours & Phone Times

At Holly Hill Hospital, we encourage families to be an active part of their loved one’s treatment and recovery. Visiting hours and group family sessions are two of the ways you can support a loved one in treatment at our facility.

General Visitation & Phone Rules

  • A confidential ID number is issued to each patient at the time of admission. Due to patient confidentiality, only the adult patient or legal guardian of a minor patient may give out this number.  Any visitor calling or coming in must have the ID number.
  • All visitors will be required to present valid identification prior to visiting.
  • No more than 2 visitors are allowed at one time.
  • Children under the age of 13 may not visit.
  • Phone call duration may be limited based on the therapy schedule. Patients may not make or receive phone calls during group times.
  • Day of Discharge: The therapist will coordinate a discharge date based on the individualized treatment plan. Please note that all discharges occur before 11:00am and transportation needs must be arranged prior to that time.

CHILDREN (ages 4-12) ADOLESCENTS (ages 13 – 17) Visiting Hours and Phone Times:

Visiting Hours:

Monday – Friday, 6:30 – 7:30 p.m.
Saturday – Sunday, 2:00 – 3:30 p.m.

Phone Times:

Phones are available for incoming and outgoing phone calls nightly:

Monday – Friday, 6:30 – 7:30 p.m.
Saturday – Sunday, 2:00 – 3:30 p.m. and 6:30 – 8:00 p.m.

ADULTS (ages 18 and older) Visiting Hours and Phone Times:

Adult patients may not make or receive phone calls during group therapy times.

1 South

Unit Phone Number: 919-250-7201 or 919-250-7203
Tuesday & Thursday 2:00pm-3:30pm On Unit
Saturday & Sunday 6:00pm-8:00pm On Unit

1 West

Unit Phone Number: 919-250-7006 or 919-250-7034
Tuesday & Thursday 7:30pm-8:30pm Cafeteria
Saturday & Sunday 3:00pm-4:00pm Waiting/Visitation Room

1 East

Unit Phone Number: 919-250-7307 or 919-250-7009
Monday & Thursday 7:30pm-8:30pm Cafeteria
Saturday & Sunday 2:00pm-3:00pm Cafeteria

2 East

Unit Phone Number: 919-250-7283 or 919-250-7284
Monday & Wednesday 7:30pm-8:30pm Cafeteria
Saturday & Sunday 1:00pm-2:00pm Waiting/Visitation Room

2 West

Unit Phone Number: 919-250-7012 or 919-250-7019
Wednesday & Friday 7:30pm-8:30pm Cafeteria
Saturday & Sunday 10:30am-11:30am Waiting/Visitation Room

1 North A

Unit Phone Number: 919-231-5317 or 919-231-5318
Wednesday & Friday 7:30pm-8:30pm Cafeteria
Saturday & Sunday 3:00pm-4:00pm Cafeteria

1 North B

Unit Phone Number: 919-231-5325 or 919-231-5326
Wednesday & Friday 6:30pm-7:30pm Waiting/Visitation Room
Saturday & Sunday 2:00pm-3:00pm Cafeteria

2 North A

Unit Phone Number: 919-231-5339 or 919-231-5340
Monday through Friday 6:30pm-7:30pm On Unit
Saturday & Sunday 11:00am-12:00pm & 6:30pm-7:30pm On Unit

2 North B

Unit Phone Number: 919-231-5348 or 919-231-5349
Wednesday & Friday 7:30pm-8:30pm Cafeteria
Saturday & Sunday 2:00pm-3:00pm Waiting/Visitation Room