Resources for Families:
What to Expect During Hospitalization:
The Holly Hill Hospital Assessment and Admissions Departments are open 24-7, 365 days a year. All assessments are offered free of charge. During the assessment process the patient will complete registration paperwork, discuss his/her medical history with a nurse and speak with a mental health clinician. The admission and registration process is around 2 to 2.5 hours but varies according to the patient volume. Patients ages 4-17 will be treated at our Children’s Campus; Patients 18 and older will be treated at our Adult Campus.
During Their Stay:
Patients work closely with their Treatment Team in a group setting to identify triggers, coping skills and a strong plan for continued success post-discharge. Each Campus and unit offers patients a schedule that supports their level of development and diagnosis. Led by a psychiatrist, our Treatment Teams also consist of nurses, therapists and mental health technicians. The goals for each patient are the same:
- Treat and reverse the symptoms leading to admission.
- Gain a better understanding of what events or decisions led to their hospital admission.
- Identify and re-affirm strengths.
- Plan for future success.
Your family member’s physician will determine your family member’s discharge date with input from the treatment team. Patients collaborate with their Treatment Team to create a Discharge Safety Plan. This plan includes appointments with outpatient providers to continue medication management and treatment so that the patient finds long-lasting success after his/her stay at Holly Hill Hospital. For questions about discharge, you may contact your family member’s assigned therapist.
Getting Updates on Your Family Member:
Treatment at a behavioral health hospital isn’t exactly like treatment at a medical hospital. Updates on your family member will center more around the patient’s involvement and motivation in treatment, and their mood during the day. When you call to check-in, you are likely to speak with a nurse or a mental health technician who are the best points of contact for updates on the day to day progress of your family member. You may find it helpful to ask: “Is my family member attending groups?” “How is my family member’s mood today?” “Is my family member taking their medications?”
Phone & Visitation Times:
Click HERE to find phone and visitation times for each Campus.