Staying connected to your loved one throughout treatment is not only encouraging for both the family and the patient, it can be pivotal in the process of recovery. Holly Hill wants to keep you in touch with your loved ones, and providing visitation time is one way we do that.

General Visitation & Phone Rules

  • A confidential ID number is issued to each patient at the time of admission. Due to patient confidentiality, only the adult patient or legal guardian of a minor patient may give out this number. Any visitor calling or coming in must have the ID number.
  • All visitors will be required to present valid identification prior to visiting.
  • No more than two visitors are allowed at one time.
  • Children under the age of 13 may not visit.
  • Phone call duration may be limited based on the therapy schedule. Patients may not make or receive phone calls during group times.

Day of Discharge: The therapist will coordinate a discharge date based on the individualized treatment plan. Please note that all discharges occur before 11 am, and transportation needs must be arranged prior to that time.

Main Adult Campus

Visiting Hours and Phone Times:

1 South
Unit phone number: 919-250-7201 or 919-250-7203
Tuesday and Thursday: On unit, 2-3:30 pm
Saturday and Sunday: On unit, 2-3:30 pm

2 East
Unit phone number: 919-250-7283 or 919-250-7284
Tuesday and Thursday: Cafeteria, 7:00-8:00 pm
Saturday and Sunday: Cafeteria, 2:45-3:45 pm

2 West
Unit phone number: 919-250-7012 or 919-250-7019
Monday and Wednesday: Cafeteria, 7:00-8:00 pm
Saturday and Sunday: Cafeteria, 10:15-11:15 am

1 North A
Unit phone number: 919-231-5317 or 919-231-5318
Monday and Wednesday: Cafeteria, 7:30-8:30 pm
Saturday and Sunday: Cafeteria, 3-4 pm

1 North B
Unit phone number: 919-231-5325 or 919-231-5326
Tuesday and Thursday: Training room, 6:30-7:30 pm
Saturday and Sunday: Cafeteria, 3-4 pm

2 North A
Unit phone number: 919-231-5339 or 919-231-5340
Wednesday and Friday: Training Room, 6:30-7:30 pm
Saturday and Sunday: Training Room, 4:15 pm-5:15 pm

2 North B
Unit phone number: 919-231-5348 or 919-231-5349
Wednesday and Friday: Training Room, 7:30-8:30 pm
Saturday and Sunday: Training Room, 2-3 pm

Children and Adolescents

Visiting Hours:

Monday through Friday, 6:30-7:30 pm
Saturday and Sunday, 2-3:30 pm

Phone Times:

Phones are available for incoming and outgoing phone calls nightly.
Monday through Friday, 6:30-7:30 pm
Saturday and Sunday, 2-3:30 pm and 6:30-8 pm

South Adult Campus

Visiting Hours and Phone Times:

3 Southeast
Unit phone number: 919-900-5470
Monday through Friday: On the Unit, 7:00-8:00 pm
Saturday and Sunday: On the Unit, 3:30-4:30 pm

3 Southwest
Unit phone number: 919-900-5480
Tuesday and Thursday: On the Unit, 7:00-8:00 pm
Saturday and Sunday: On the Unit, 3:30-4:30 pm

2 Southeast
Unit phone number: 919-900-5450
Monday and Wednesday: On the Unit, 6:00-7:00 pm
Saturday and Sunday: On the Unit, 3:15-4:15 pm

2 Southwest
Unit phone number: 919-900-5460
Monday and Thursday: On the Unit, 6:00-7:00 pm
Saturday and Sunday: On the Unit, 3-4 pm

Note: Adult patients may not make or receive phone calls during group therapy times.