What To Expect

Family members are an important part of your loved one’s recovery story, and we want to give you the tools and support you need to help them succeed. It starts with understanding the process and knowing what to expect at each point along the way. You can play a role by participating in Family Sessions and other programming to help you become a valued part of the patient’s support system.

At Admission

The Holly Hill Hospital Assessment and Admissions team are available 24 hours a day, seven days a week. During the no cost, confidential assessment process, the patient will complete registration paperwork, discuss his or her medical history with a nurse and speak with a mental health clinician. On average, the admission and registration process takes approximately two hours.

During Patient’s Stay

Patients work closely with their treatment team in a group setting to identify triggers, establish coping skills and create a strong plan for continued success post-discharge. Each campus and unit offers patients a schedule that supports their level of development and diagnosis. Led by a psychiatrist, our treatment teams also consist of nurses, therapists and mental health technicians.

At Discharge

Your family member’s physician will determine your loved one’s discharge date with input from the treatment team. Patients collaborate with their treatment team to create a discharge safety plan, which includes appointments with outpatient providers to continue medication management and treatment so that the patient finds long-lasting success after their stay at Holly Hill.

Getting Updates on your Family Member

Treatment at a behavioral health hospital isn’t exactly like treatment at a medical hospital. Updates on your family member will center more around the patient’s involvement and motivation in treatment and their mood during the day. When you call to check in, you are likely to speak with a nurse or a mental health technician who are the best points of contact for updates.